Arbitration Steps

STEP 1: Fill out ARBITRATION FORM

STEP 2: Return FORM to front counter or email FORM to arbitrations@bigvalleyaa.com

STEP 3: You will be contacted within 24 hours.

BVAA DOES NOT ARBITRATE FOR:

FORD 5.4L ENGINES

NISSAN 2.5L ENGINES

COLD START-UP ENGINE NOISE

CVT TRANSMISSIONS

HOWEVER, BVAA DOES RESERVE THE RIGHT TO ARBITRATE THESE UNITS IN CASES TO BE EXCESSIVE, INOPERABLE, OR UNSAFE

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ARBITRATION